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Soaring eagle casino job benefits11/28/2023 ![]() Department management is largely overwhelmed. The immediate lead staff is mostly good, with one or two bad apples as there is at any job. Call volume is always high, due to the turnover rate. Since the pandemic began, people have been worse than ever, name-calling and yelling over whatever they think will get them more. ![]() You work long hours dealing with addicts who get angry and take it out on you over not getting comped rooms, even when they're barely playing in the casino. There is a LOT of information to take in in just a few weeks, for multiple properties. Typically half to two-thirds of any group that hires in together will wash out by the end of training. The turnover rate here is atrocious- people are constantly leaving, the only ones who stick around are the ones who have been there very long-term, mostly because it's difficult to find another position paying as much as they are at the maximum.
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